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North Star Online - New Features

02 Feb 2026

Improved repair reporting and self-help guides!

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A woman with long blonde hair sits at a desk in an office, smiling at the camera. She is wearing a patterned black and white blouse and using a computer mouse. A keyboard, monitor, and a blue and white mug are on the desk in front of her. Large windows in the background show a car park and buildings outside

Christmas Opening Hours

23 Dec 2025

Our offices will close at 5pm on 23 December
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North Star Customer Magazine - Winter 2025

18 Dec 2025

Safety advice, Customer Annual Report, and more
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Eden Crest After

North Star invests £1.6m to improve homes in Teesdale

18 Dec 2025

In the past year, 72 homes have had major work
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Head Office 196

North Star retains G1 and V1 regulatory ratings

17 Dec 2025

Regulator confirms strong governance and viability
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Together Through Sport 1 Main

No child left on the sidelines – North East partners kick off landmark sports campaign

03 Dec 2025

New campaign funds sports activities for children
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North Star New Board Members

Five New Members Join North Star's Board

28 Nov 2025

New members bring vast experience and expertise
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North Star Young Persons Supported Housing Team

Ofsted Success for North Star's Young Persons Supported Accommodation

13 Nov 2025

Praise for consistently strong service delivery
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A housing officer uses a handheld device to inspect a wall inside a home, while the resident watches closely. They are in a kitchen area with a fridge covered in magnets and children’s toys visible in the background. Let me know if you want a version tailored for accessibility compliance or a shorter version for web use.

What we've learned from complaints - October 2025

06 Nov 2025

What we’ve learned from complaints, October update
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