In an emergency where you or someone you know is in immediate danger, call the Police on 999.
What is Hate Crime?
Hate crimes include acts of abuse and harassment that target a person or group because of their personal characteristics. These may be related to someone’s age, gender, gender identity, race, sexual orientation, disability, religion, or beliefs. Hate crimes can be verbal, written, or physical.
Examples of Hate Crimes:
- Racial abuse: Harassment or offensive comments aimed at someone’s race, culture, country of origin, or immigration status
- Sexist abuse: Targeting someone with abusive language or behaviour because of their gender
- Ageist abuse: Insults or discrimination aimed at someone because of their age
- Homophobic abuse: Targeting someone with harassment or derogatory remarks because of their sexual orientation
- Transphobic abuse: Abuse or discrimination against transgender or gender-diverse individuals
Hate crime is a criminal offence. We take all incidents of hate crime seriously and encourage you to report any incidents to us and the police right away.
How to Report Hate Crime
Reporting hate crime helps you get the support you may need and may also help prevent these incidents from happening to someone else.
In an emergency where you or someone you know is in immediate danger:
- Call the Police on 999.
To report hate crime directly to the police in a non-emergency:
- Phone 101 or visit a police station
If you prefer not to go directly to the police, you can report hate crime to:
- Crimestoppers: Call 0800 555 111 or visit www.crimestoppers-uk.org
- Stop Hate UK: Visit www.stophateuk.org for further information
Report Hate Crime to North Star:
If you have experienced hate crime, you can also report it to us. North Star takes hate crime very seriously, and we encourage you to let us know about any incidents.
Our tenants are responsible for ensuring that they, their household members, and visitors do not harass or abuse others.
- Customer Services Team: Call us at 03000 11 00 11
- Contact your housing/support officer
- Email: Send us a message at hatecrime@northstarhg.co.uk
Our Approach to Hate Crime
We take a victim-centred approach to all reports of hate crimes. This means we will:
- Handle all reports with care and confidentiality.
- Consider all reports of hate crime as high-risk and respond accordingly.
- Conduct a thorough investigation of all reported incidents.
- Offer advice and information, and connect you to support agencies if we can’t provide direct assistance.
- Work closely with other agencies to ensure the best level of support.
- Take action against those responsible where appropriate.
- Agree on an action plan with you and keep you updated throughout the process.
We’re here to support you and help keep our community safe.