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What we've learned from complaints - September 2025

30 Oct 2025

How complaints helped us improve in September
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Warm Home Discount Scheme for Winter 2025/26

28 Oct 2025

All about the scheme and how to spot scams
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A repair worker stands between two branded vans from Ian Williams and North Star Housing. He is holding tools and wearing a blue uniform and lanyard. The vans display the logos and partnership between Ian Williams and North Star Housing.

Awaab's Law: Keeping you safe at home

27 Oct 2025

New laws to help keep homes safe from damp & mould
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North Star Online is here!

20 Oct 2025

Your new customer app is ready to use
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National Customer Service Week 2025

10 Oct 2025

This week, we have joined organisations across the
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Preparing for Winter

27 Sep 2025

Top tips for staying safe and warm this winter
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Welcoming Our New Chair: Nicki Clark OBE

18 Sep 2025

We are very pleased to announce that Nicki Clark
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Community Flags

29 Aug 2025

Honouring culture, safeguarding our communities.
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