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North Star Online - New Features

02 Feb 2026

Improved repair reporting and self-help guides!

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Two people sat next to other other at a table looking and pointing at a laptop. The setting is an informal meeting in a bright office.

What we’ve learned from complaints – June update

22 Jul 2025

Every month, we look closely at our complaints
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Hartlepool Right

Borderlands Stories 2025

18 Jul 2025

Real stories of creativity & community in Teesside
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Aspen Ruskin 31

We’re working to improve the repairs service

16 Jul 2025

We’re taking action to improve the repairs service
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A woman tends to a flower bed surrounded by flowers and garden ornaments.

Tips for Staying Safe in the Warm Weather

11 Jul 2025

Advice to keep well in the heat
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Angela Lockwood

OBE for former North Star Chief Executive, Angela Lockwood

16 Jun 2025

Former CEO has dedicated her OBE to colleagues
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Nst178

Energy price cap from 1st July 2025

13 Jun 2025

The energy price cap will drop from 1st July 2025
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TTV

North Star Launches New Customer Involvement Structure

27 May 2025

We're excited to launch our new and improved...
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Tracy, Andrea

Over £1m Secured for North Star Customers in 2024/25

23 May 2025

As the cost of living continues to rise, many...
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